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Support Associate Interview Questions

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4,756 support associate interview questions shared by candidates

Phone interview -What do you know about HubSpot? -Why did you apply for this role? Role Play and Product Demo -How does this role fit into your long term career goals? -Describe a time where you had to learn something new -What are you looking forward to least in this role? Final round -What is the most critical feedback you had to give someone?
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Associate Customer Support Specialist

Interviewed at HubSpot

3.4★
Jan 20, 2020

Phone interview -What do you know about HubSpot? -Why did you apply for this role? Role Play and Product Demo -How does this role fit into your long term career goals? -Describe a time where you had to learn something new -What are you looking forward to least in this role? Final round -What is the most critical feedback you had to give someone?

What would you do if a customer wired money to the wrong account by accident? What kind of experience can you apply to the role? How would you handle a situation where you have a phone call and live chat coming in at the same time?
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Customer Support Associate

Interviewed at Relay (Canada)

2.4★
Nov 1, 2022

What would you do if a customer wired money to the wrong account by accident? What kind of experience can you apply to the role? How would you handle a situation where you have a phone call and live chat coming in at the same time?

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