Support Associate Interview Questions

4,751 support associate interview questions shared by candidates

Hypervisor, VmWare, windows troubleshooting (blue screen of death), DNS, DHCP, what happens when we type www.amazon.com, linux commands (basics since I told Im good in windows), what will you do when you type a website and website isn't coming (how do you troubleshoot?), Active directories in Windows Server, how would you handle a customer who complains that all his data has been lost and no when theres no back up?, difference between cloud and traditional services, what would you improve in AWS? how would you design your web application on AWS? He told next would be onsite if I was selected, but sadly I didnt get selected.
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Cloud Support Associate

Interviewed at Amazon

3.5
Mar 1, 2016

Hypervisor, VmWare, windows troubleshooting (blue screen of death), DNS, DHCP, what happens when we type www.amazon.com, linux commands (basics since I told Im good in windows), what will you do when you type a website and website isn't coming (how do you troubleshoot?), Active directories in Windows Server, how would you handle a customer who complains that all his data has been lost and no when theres no back up?, difference between cloud and traditional services, what would you improve in AWS? how would you design your web application on AWS? He told next would be onsite if I was selected, but sadly I didnt get selected.

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