TCP/ IP Stack, DNS, DHCP, IP routing, troubleshooting scenarios
Support Associate Interview Questions
4,756 support associate interview questions shared by candidates
Aptitude was quite easy. Technical section included questions from DBMS, Networking , and OS. Coding questions were advanced level of elementry questions which were quite easy. I was selected for second round along with 100 others . Basic OS, networking questions were asked along with troubleshooting questions like : 1. PC is not booting up, what may be the possible reasons? 2. You are browsing two different things on the same browser how it will be defined which packets of data have to be sent where? Level of questions increased round by round In HR Round, a candidate was asked to ask the interviewer a question about LINUX which interviewer did not know the answer to. Interviewer was the head of LINUX divison.
Assigning IP address to PCs.
What do you know about Amazon
Osi layers
If a customer calls you with a problem how would you handle it?
How to reach Amazon? TCP 3 way handshake? Why amazon? Difference between TCP and UDP?
Tell us about the time when you had to deal with a difficult customer
Tell us about the time when you went above and beyond the call of duty for your customer/client
Why do you want to join Seller Support?
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