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Support Associate Interview Questions
4,756 support associate interview questions shared by candidates
The questions during the formal interview were all fairly standard, but I would say the question about company values was the most difficult. They ask you to rate which value will be the most difficult for you, and you have to make sure you pick the right one.
Asked questions about Linux knowledge and IT knowledge. They also asked questions about my high school experience which was strange.
The questions were Linux-related. Linux commands must be specified exactly. Know Linux directories well enough to recall the folder structure from memory. Mainly about NIC, logs.
“Can you describe a time when you turned a negative customer experience into a positive one? What steps did you take, and what was the outcome?”
Tell me about your work history.
They covered a range of topics, from my experience and problem-solving abilities to how I align with the company’s values and culture.
- Explain a situation you have been above and beyond for a client ? - Why would you like to work for yext ? - Do you like to learn ?
it was a bunch of questions such as the ones you get to 'develop the brain'' looking at a bunch of pictures and deciding what comes next, simple math problems etc. it was a lot. some were timed and some were not
Where did I see myself in the future
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