Why macy's
Support Associate Interview Questions
4,756 support associate interview questions shared by candidates
Name a time when you caught an employee or customer trying to steal and what did you do?
Name a time when you gave exceptional customer service to a customer.
Tell me about yourself
Tell me about the time you have failed at something.
Why does this role interest you?
Why customer support?
What do you know about Hubspot?
nothing was difficult.. very very basic questions asking about your experience and the "tell me a time when...." questions
I was asked a question regarding sales: "Tell me of a time where you helped a customer with a sale", which I found odd since the position didn't call for it, and I would rarely be interacting with customers since it was an early morning shift. But I assumed it was because of my extensive retail background.
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