Support Associate Interview Questions

4,756 support associate interview questions shared by candidates

Nothing difficult or unexpected just basic interview questions. Tell me a time you dealt with an angry customer. Are you comfortable working under stress? Tell me about a time you had to work with an unpleasant coworker.
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Seller Support Associate

Interviewed at Amazon

3.5
Aug 15, 2013

Nothing difficult or unexpected just basic interview questions. Tell me a time you dealt with an angry customer. Are you comfortable working under stress? Tell me about a time you had to work with an unpleasant coworker.

1. ARP 2. Website is loading slow - How do you troubleshoot? 3. How does DNS work? 4. What is BIOS? 5. Explain OS booting process. 6. Circular linked list. I don't remember the exact question. Mostly they will ask you troubleshooting questions based on OS and networking.
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Cloud Support Associate

Interviewed at Amazon

3.5
Dec 3, 2020

1. ARP 2. Website is loading slow - How do you troubleshoot? 3. How does DNS work? 4. What is BIOS? 5. Explain OS booting process. 6. Circular linked list. I don't remember the exact question. Mostly they will ask you troubleshooting questions based on OS and networking.

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