Asked about Networking questions a lot
Support Associate Interview Questions
4,756 support associate interview questions shared by candidates
Introduction and situational based question
Describe each layer of the OSI model and corresponding devices that would fall into that layer.
What are you transferable skills?
They asked leadership-principle based questions focused on real IT support scenarios, such as owning an issue end-to-end, troubleshooting under pressure, and delivering results for the customer.
How did you handle an issue ? How can you solve a problem?
Describe in detail how Asymmetric and Symmetric encryption works.
How do you handle criticism? Tell me about a time you received harsh criticism.
OS concepts: Paging, TLB, Deadlocks, Virtual Memory, Virtualization, Memory Management
Why do you want to come and work at Amazon?
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