Skip to contentSkip to footer

Support Associate Interview Questions

Salaries
Interviews

4,756 support associate interview questions shared by candidates

There's 3 light switches on the bottom floor, and a light on the first floor. You can only go upstairs once. How do you know which switch turns on the light? (They must really like this question, I was asked it 3 different times.)
avatar

Support Associate

Interviewed at Accruent

3.2★
Sep 19, 2018

There's 3 light switches on the bottom floor, and a light on the first floor. You can only go upstairs once. How do you know which switch turns on the light? (They must really like this question, I was asked it 3 different times.)

Nothing overtly “tricky,” just the typical “tell me about a time you dealt with an unhappy customer and how did you handle the situation?” type of behavioral questions. “How do you prioritize your workload and stay focused/organized with all the tasks you need to complete?” “Have you ever gone above and beyond your normal job duties to help a customer with a problem?” etc. Overall most of my interviews felt more like friendly, informal conversations with a lot of good back and forth, and everyone I interviewed with was really nice and left a good impression - which is why I ultimately accepted the offer.
avatar

Customer Support Associate

Interviewed at BrightLink Technology

4.3★
Dec 6, 2023

Nothing overtly “tricky,” just the typical “tell me about a time you dealt with an unhappy customer and how did you handle the situation?” type of behavioral questions. “How do you prioritize your workload and stay focused/organized with all the tasks you need to complete?” “Have you ever gone above and beyond your normal job duties to help a customer with a problem?” etc. Overall most of my interviews felt more like friendly, informal conversations with a lot of good back and forth, and everyone I interviewed with was really nice and left a good impression - which is why I ultimately accepted the offer.

Viewing 3281 - 3290 interview questions

Glassdoor has 4,756 interview questions and reports from Support associate interviews. Prepare for your interview. Get hired. Love your job.