Support Associate Interview Questions

4,751 support associate interview questions shared by candidates

Intro, most memorable day, will you be able to work in domestic process, your last weekend, how to enter Bios, safe mode, what is BSOD, types of ram and ROM, how serious are u for this job, what are ur future plans, why BPO after b.tech.
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Technical Support Associate

Interviewed at Convergys

2.9
Apr 15, 2019

Intro, most memorable day, will you be able to work in domestic process, your last weekend, how to enter Bios, safe mode, what is BSOD, types of ram and ROM, how serious are u for this job, what are ur future plans, why BPO after b.tech.

1. Tell me of a time you changed the fate of a customer? ( from a customer who was not going to do business with your company to a returning customer) 2. What does good team mean to you? ( the attributes) 3. Explain your research( why is it important?) 4. What about this role/ company interests you?( why do you want this role at this company?) 5. What is a weakness that you are working on? 6. Tell me about the company/role? 7. Maybe an sql question if you state you known sql. 8. What is your dream job? 9. How would you handle customer complaining about a change in procedure?
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Associate Support Analyst

Interviewed at Abrigo

4
May 9, 2019

1. Tell me of a time you changed the fate of a customer? ( from a customer who was not going to do business with your company to a returning customer) 2. What does good team mean to you? ( the attributes) 3. Explain your research( why is it important?) 4. What about this role/ company interests you?( why do you want this role at this company?) 5. What is a weakness that you are working on? 6. Tell me about the company/role? 7. Maybe an sql question if you state you known sql. 8. What is your dream job? 9. How would you handle customer complaining about a change in procedure?

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