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Support Associate Interview Questions
4,751 support associate interview questions shared by candidates
Q1 (reply to this question in an email format) - Please, can you explain the payment methods for a transfer from Brazil to Europe? Thanks, Joe Q2 (Please reply to this question in an email format) - Hi! I'm trying to understand how to use this fancy new Wise debit card. And I'm not sure how to use it. For example, can I change the currency linked to my Wise debit card? If yes, can you please walk me through it? Thank you so much! With all the best, Julia Q3 (Please reply to this question in an email format) - I have just registered but I am really confused as to how this all works? I want to pay the sum of €3,450 to a recipient's Danish bank account (i.e. this is the exact sum the recipient is due.) How much in GBP do I need to credit my wise account with (from my own online UK current account) to ensure that the fee is covered & the recipient still receives the full €3,450? When I use the example calculator it appears that the recipient will receive less than the exact required sum due to fee charges being deducted? Please advise & explain exactly how much (in GBP£) I need to transfer online from my personal UK current account into my wise account to ensure the recipient receives the full €3,450. Thanks. Q4 (Please reply to this question in an email format) - Hello, I’m vacationing in Eritrea and my Wise card wont work!! What’s going on?! I need my money now! Q5 (Please reply to this question in an email format) - You call yourself a diverse company, but there are only rich white people in your photos. You guys are racists!
Q6: What is the thing that you think that it would impress me and able to stand out of other candidates? Name one that you not mentioned before
Why ICON
I do not remember specific questions but be ready to be surprised. Some of the questions do not make any sense to you during the interview but should you be accepted to work there, you will understand.
Group Discussion - Are Bollywood songs remix loosing the originality of the songs? HR Interview - Why would you like to work for a service desk?
Pick a color and describe it to a blind person Pick a problem and then find a solution with a piece of paper Pick a song that best describes your work ethic
Basically office business scenarios questions, like what would you do if a user calls in and ask you for help regarding a certain problem issue.
1. Asked about self and Bangalore. 2. Asked to sell the device.
They ask about your background, what you did in your previous jobs.
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