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Support Associate Interview Questions
4,751 support associate interview questions shared by candidates
Where do you want to be in five years?
Q: What are some tell tale signs that you are aware of when a client begins to become agitated or stressed while you are under their care? How do you handle it.
Why do you want to work at JCPenney?
What do you know about this position?
Company profile and what are the products they distributed
The Brain Teaser: imagine you're standing in front of a chest of drawers. You will be asked to grab individual socks from the top drawer in the chest without looking. There are 11 individual black socks, and 11 individual white socks. If you are pulling out 1 sock at a time, how many pulls will it take you to guarantee you have a match?
Introduction, why choose this job and some process related question
Background or knowledge of retail environment
What does it take to be successful in client services and customer support?
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