This role is primarily providing support within their SuccessFactor group. I was asked mainly about my customer service experience.
Support Associate Interview Questions
4,751 support associate interview questions shared by candidates
Q. HR Questions based on the leadership principles.
Why Do You Want This Job?
Most questions involved admin side of business software and Networking questions as well. Use knowledge from their preferred qualifications section to prepare.
Watch youtube videos on it Like i said earlier complex and interesting process. hirepro portal will do the online recruitment and the questions will be situation based. First round will be of MCQs , second round includes typing test which is called verssant test after which there will be an email writing test.
Linux and networking standard interview questions
Are you willing to work on any shift as required?
one coding question. Basic of operating system(They provided the syllabus in which they were asking the questions).
Nothing difficult. But If I had to choose I would say it was when they gave me a scenario of what to do if im working and customers are around. Basically they are looking to see if you are aware that customers are ALWAYS PRIORITY. You keep that in mind.
Have you worked in retail? What do you do if you have too many tasks? Have you worked in a group?
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