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Support Associate Interview Questions
4,751 support associate interview questions shared by candidates
Describe a time you showed integrity in a situation
How do you manage to work when you are under stress
stage 1: Basic Networking questions: What is the difference between Bandwidth, Delay and Latency? What is MTU, Window Size, Segment (MSS)? Describe 3-way handshake. A scenario question about prefix-match and route summarization A scenario question about Stateful/Stateless firewall. A scenario question about packet flow in NAT How DNS work How DHCP work What is BGP and describe the states - Idle, Connect, Active, Opensent, Openconfirm, Established. Tell me a time you went out of your way to do something amazing for a client. Do you have any question for me?
Q. Linux command to find IP address
Do you know about Technology products such as TV's etc?
Tell me about a time when you took on something significant outside your area of responsibility. Why was it important? What was the outcome?
Tell me about a time when you learned something cool, where you practiced the "Learn and Be Curious" leadership principle.
OPS MANAGER ROUND 1 - He told me to talk in Hindi and I did mistake by putting English words in between the hindi sentences, he asked about self introduction which is not present in my Resume in English, Why you want to quit your current job, are you comfortable to work in any shifts, if you are provided with an off day in between the week other than Saturday or Sunday is it fine with you or not, why you want to join Amazon seller Support Role, some speciality about yourself. All went well other than the hindi part where I used english words in between and hence, failed in interview.
If you were to run diagnostics on a clients server that is rebooting, how would you approach this?
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