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Support Associate Interview Questions

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4,752 support associate interview questions shared by candidates

THEY WERE VERY LENGTHY QUESTIONS WITH LOTS OF PARTS TO THEM........BEHAVIORAL STYLE BUT LISTENING SKILLS ARE IMPORTANT...... { The questions below are paraphrased. } -Tell me about yourself? -Have you ever had a confrontation with a coworker> example of how you overcame? (I shared about a confrontation with a customer instead) -Why is it important to have confidence when working? -A time when your communication skills helped a situation? -A time when you overcame a challenge or developed a solution? -How important is it to be able to handle change>>when did you help someone do that? -When is it important to take a customers feelings into consideration>>and when should they come secondary? -Do you have any questions for us (Interviewer)?
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Customer Support Associate

Interviewed at Atmos Energy

4.1★
Mar 21, 2022

THEY WERE VERY LENGTHY QUESTIONS WITH LOTS OF PARTS TO THEM........BEHAVIORAL STYLE BUT LISTENING SKILLS ARE IMPORTANT...... { The questions below are paraphrased. } -Tell me about yourself? -Have you ever had a confrontation with a coworker> example of how you overcame? (I shared about a confrontation with a customer instead) -Why is it important to have confidence when working? -A time when your communication skills helped a situation? -A time when you overcame a challenge or developed a solution? -How important is it to be able to handle change>>when did you help someone do that? -When is it important to take a customers feelings into consideration>>and when should they come secondary? -Do you have any questions for us (Interviewer)?

They check whether you will stick around for ever. 1) Tell me about yourself. 2) Why do you want to work here? 3)Tell me something about your previous experience. 4) They will ask some basic research concepts - Secondary research, primary research related. Nothing complicated just the usual. 5) Why are you quitting your previous job?
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Business Support Associate

Interviewed at Brickwork India

3.7★
Jul 24, 2014

They check whether you will stick around for ever. 1) Tell me about yourself. 2) Why do you want to work here? 3)Tell me something about your previous experience. 4) They will ask some basic research concepts - Secondary research, primary research related. Nothing complicated just the usual. 5) Why are you quitting your previous job?

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