Why do you want to join Rogers
Support Consultant Interview Questions
744 support consultant interview questions shared by candidates
A customer does not understand the instructions you've given them. What do you do?
Are you Interested in this Role
Tell me about a time you had a difficult customer.
What motivates you to perform at your highest?
If you could have any superpower which superpower would you have?
Typical desktop support questions to learn your thought process when trying to figure out something. 1 to 10 scale on your knowledge of certain technologies like Exchange, Citrix, Operating Systems etc. 1 Being none at all and 10 being some super expert that you will never aspire to.
tell me about an instance where you have gone out of the way to resolve a customer issue. Tell me about an instance where you resolved a very complex customer case. How did you resolve a technical related issue in your past experience
Tell more about your internships
Your salary Your expectations Why do you want to work here Tell us about yourself and bla bla bla
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