Support Consultant Interview Questions

744 support consultant interview questions shared by candidates

Usual questions of past experience, have you dealt with difficult customers, give an example of a technical issue and the process you follow. The written test questions : What is the role of a treasurer? What is a cash pool? Definition of SLA , HTTP, HTML ? Difference between HTTP and HTTPS ? Name 3 common web protocols used by UK banks . How would you handle a issue you cannot resolve? What are you 3 strengths and weaknesses ? What do you think are important qualities for a good customer service role?
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Support Consultant

Interviewed at Kyriba Corp.

4.1
Sep 8, 2015

Usual questions of past experience, have you dealt with difficult customers, give an example of a technical issue and the process you follow. The written test questions : What is the role of a treasurer? What is a cash pool? Definition of SLA , HTTP, HTML ? Difference between HTTP and HTTPS ? Name 3 common web protocols used by UK banks . How would you handle a issue you cannot resolve? What are you 3 strengths and weaknesses ? What do you think are important qualities for a good customer service role?

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