Support Desk Interview Questions

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A user rings you up and they tell you that they need documents printed urgently for a presentation, but the printer is not working and has 5 minutes left before he/she gets picked by taxi. How would you go about helping this user?
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Service Desk Technician

Interviewed at Kinetic IT

3.4
Nov 20, 2020

A user rings you up and they tell you that they need documents printed urgently for a presentation, but the printer is not working and has 5 minutes left before he/she gets picked by taxi. How would you go about helping this user?

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