Support Desk Interview Questions

21,048 support desk interview questions shared by candidates

What kinds of technologies have you worked with? Tell me a bit about yourself? The process was mostly talking; in which is was described that they "liked the way I talked", so they wanted to offer me the position. Not too much stress was placed on the technical side of things.
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Help Desk Engineer

Interviewed at Sequentur

3.4
Nov 22, 2019

What kinds of technologies have you worked with? Tell me a bit about yourself? The process was mostly talking; in which is was described that they "liked the way I talked", so they wanted to offer me the position. Not too much stress was placed on the technical side of things.

while pretending they were considering me for a manager role, they asked me about leadership strategy and then didn't offer me a leadership position, offered me the lowest entry level position instead. there was no reason to ask me leadership questions, turns out they only promote from within so I was never in the running for a mgmt role at all which I found out at the very end of my second interview. I was shocked based on the nature of the conversations we had been having. I found that to be quite rude/ inconsiderate/ bold and disrespectful. They asked way harder questions than were needed for an entry level role so it was all a charade to make me want to invest several years at a low rate of pay to be a manager down the line.
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Front Desk Agent

Interviewed at Encore Boston Harbor

3.4
Nov 6, 2024

while pretending they were considering me for a manager role, they asked me about leadership strategy and then didn't offer me a leadership position, offered me the lowest entry level position instead. there was no reason to ask me leadership questions, turns out they only promote from within so I was never in the running for a mgmt role at all which I found out at the very end of my second interview. I was shocked based on the nature of the conversations we had been having. I found that to be quite rude/ inconsiderate/ bold and disrespectful. They asked way harder questions than were needed for an entry level role so it was all a charade to make me want to invest several years at a low rate of pay to be a manager down the line.

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