Technical based as well as management based.
Support Escalation Engineer Interview Questions
492 support escalation engineer interview questions shared by candidates
Detail every aspect that you know about Exchange Online and Hybrid Deployments - dive as deep as possible. -Then we will break this down with scenarios and test your ability to investigate and troubleshoot.
Why do you want to work for Microsoft?
Reverse a linked list.
Did not expect questions of development level for support
"How do you handle the rare customer who stays unsatisfied?'
There were no difficult questions
Describe my experience to date How to devise service level agreements If I could do anything within a company what would it be
What would you do if a client faces an issue and you are unable to reach the client for further clarification?
went through my CV, experience, performance, technology used by the company, Cloud, PBX, VoIP, networking technologies, Cloud, UCaaS.
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