I was asked questions based on Kubernetes, Docker and Linux. In managerial round, I was asked questions based on various scenarios during my tenure in previous organizations and customer handling.
Support Escalation Engineer Interview Questions
492 support escalation engineer interview questions shared by candidates
How to troubleshoot connectivity in Azure
your resume shows that you are an experienced tech person, while the job is in the commerce part of support escalation, why did you apply for that one?
Have you ever received an escalated customer request and how did you handle that?
What are some of the challenges you have faced in previous roles, and how did you approach them/overcome them?
What are your hobies? tell me about yourself? how does Trojan malware work ? which sandboxing solutions do you have experinces with? is the virus total safe or not? why?
For the specific Escalation Engineer role I applied for dealt with iTunes. They wanted to know my knowledge of iTunes. Issues I have ran into with iTunes & my recommendations for improvement
Why work with Tableau and other behavioural type questions.
Why do you feel like you are the right person for the job?
You look like a street smart person which you agreed and street smart people generally tell lies how can I trust you ?
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