Support Interview Questions

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STAR format questions Tell me about a time...... Be specific Technical Support Questions; if customer called in and said internet was not working properly on laptop what's the first thing you would tell him to do?
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Technical Support Representative

Interviewed at Cox Communications

3.9
Jul 15, 2014

STAR format questions Tell me about a time...... Be specific Technical Support Questions; if customer called in and said internet was not working properly on laptop what's the first thing you would tell him to do?

three missionaries and three cannibals must cross a river using a boat which can carry at most two people, under the constraint that, for both banks, if there are missionaries present on the bank, they cannot be outnumbered by cannibals (if they were, the cannibals would eat the missionaries.) The boat cannot cross the river by itself with no people on board. Move all missionaries and cannibals from one river bank to the other.
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Software Support Team

Interviewed at Tyler Technologies

3.7
Jan 12, 2012

three missionaries and three cannibals must cross a river using a boat which can carry at most two people, under the constraint that, for both banks, if there are missionaries present on the bank, they cannot be outnumbered by cannibals (if they were, the cannibals would eat the missionaries.) The boat cannot cross the river by itself with no people on board. Move all missionaries and cannibals from one river bank to the other.

There's three bags of marbles. One back contains black, one contains white and one contains black AND white. Each bag is labelled INCORRECTLY. You are to label the bags correctly by only drawing one marble from one bag. Which bag do you draw from? a) bag labelled 'white' b) bag labelled 'black' c) bag labelled 'white and black' d) none of the above
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PMO/Applications Support

Interviewed at FDM Group

3.1
Oct 18, 2013

There's three bags of marbles. One back contains black, one contains white and one contains black AND white. Each bag is labelled INCORRECTLY. You are to label the bags correctly by only drawing one marble from one bag. Which bag do you draw from? a) bag labelled 'white' b) bag labelled 'black' c) bag labelled 'white and black' d) none of the above

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