Support Interview Questions

94,464 support interview questions shared by candidates

1. Written test questions. A. 3 situation for clients issues in which you have to give solution to customer/ clients. B. How are going to add benefit to there company? (Relate your strengths to JD)
avatar

E- Service Support Executive(E-mail Support)

Interviewed at HiPower support center

3.3
May 22, 2016

1. Written test questions. A. 3 situation for clients issues in which you have to give solution to customer/ clients. B. How are going to add benefit to there company? (Relate your strengths to JD)

They threaten you'll have to answer every question when you're on sales support calls. No reality check that (even if rarely) you might need to look up the question during the call and give it then or later. Oh, and all the interviews you do with product manager, CRO, etc. are worthless, since the CEO then sits on it, delays it (despite earlier interviews pleading with you to be immediately available to start) and then, behind the HR person's back, they publish the ad again -- which of course makes current candidates naturally presume that none of us are interesting enough for them to be seriously considering. They're somewhat new (but not THAT new), but that newness doesn't completely excuse their lack of professionalism. Don't let them offer you dog meat support wages for what includes coding duties. They're trying to pull a fast one.
avatar

Technical Support

Interviewed at Trustifi

3.9
Jun 26, 2019

They threaten you'll have to answer every question when you're on sales support calls. No reality check that (even if rarely) you might need to look up the question during the call and give it then or later. Oh, and all the interviews you do with product manager, CRO, etc. are worthless, since the CEO then sits on it, delays it (despite earlier interviews pleading with you to be immediately available to start) and then, behind the HR person's back, they publish the ad again -- which of course makes current candidates naturally presume that none of us are interesting enough for them to be seriously considering. They're somewhat new (but not THAT new), but that newness doesn't completely excuse their lack of professionalism. Don't let them offer you dog meat support wages for what includes coding duties. They're trying to pull a fast one.

Viewing 441 - 450 interview questions

Glassdoor has 94,464 interview questions and reports from Support interviews. Prepare for your interview. Get hired. Love your job.