Some scenario based questions.
Support L1 Interview Questions
736 support l1 interview questions shared by candidates
How would you treat a customer?
Group discussion topic was online shopping.
1 what is MAC address? 2 TCP/IP 3 OSI model
They asked about education.
GD Topic : Social Media
tell me about yourself
What are your plans to solve issues that you will face?
DHCP, OSI, TCP, Ports, DDOS, Ransomeware attack, P1 Incident troubleshooting, Event IDs, Roles in MDE, KQL queries, Scenrio based questions.
How do we manage an angry customer as well as an important business client both at the same time and whom should be given importance without losing both?
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