Pretend you're wearing the blue shirt and a customer comes up to you stating, "I need a computer, and my brother told me to come in and buy one with a 1 TB processor, 2.7 GB of memory, and a 4 GB hard drive. Do you have any of those?"
Support Mac Interview Questions
668 support mac interview questions shared by candidates
Why do you want to work at Apple?
What is a motherboard? What is a hard drive? Describe a time you had great customer service.
Tell me about a time when you faced a technological problem...
Tell me about your least favorite customer?
Why apple? what did you do before? How does this apply to being a specialist? Ever dealt with a hard to deal with "customer"? how?
What is the most important thing to remember when helping a customer?
Why Apple?
Why Apple?
They wanted to know if I could sell MAC products while doing a customer's makeup. I had to demonstrate how I would do this during the Skype session. The interviewer rarely interjected. It was just me and my "model" acting as if we were in the MAC store.
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