Support Manager Interview Questions

2,560 support manager interview questions shared by candidates

At what level of granularity have you worked with: - Direct End Users - Their IT Dept/Helpdesk - MS Field Sales teams - MS Premier TAMs and SDMs - External Suppliers providing Frontline Technical Support - Peers within group outside of functional teams
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Support Delivery Manager

Interviewed at Microsoft

4
Jan 8, 2016

At what level of granularity have you worked with: - Direct End Users - Their IT Dept/Helpdesk - MS Field Sales teams - MS Premier TAMs and SDMs - External Suppliers providing Frontline Technical Support - Peers within group outside of functional teams

There were many questions related to hypothetical situations that the department encounters. They encouraged asking questions that would allow you to provide a proper answer and give a better understanding of the role itself.
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Support Manager

Interviewed at Jive Software

3.5
Apr 5, 2016

There were many questions related to hypothetical situations that the department encounters. They encouraged asking questions that would allow you to provide a proper answer and give a better understanding of the role itself.

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