How would you describe your relationshop with your previous manager?
Support Manager Interview Questions
2,560 support manager interview questions shared by candidates
Initial phone screening, then two rounds of interviews with lead and peers.
I don't think there was any question that I could not answer.
What are the recruit challenges while building a technical Support team? What are the KPIs of Technical Support team?
They asked me to introduce myself and explain why I was interested in the position. Some technical questions related to case management, staff management and managing a budget. They asked about my capacity in working under pressure, prioratising and dealing with emergencies.
Tell me a time where you have lead people through a process change and how did you manage it?
Q: How can you support the business in achieving its goals for commercial launch and growth?
What tools do you use for support?
What is your availability again?
Why did you leave your last organistaion, because that was really big company. (without listening the answer) Why are you doing MBA so late, when did you graduated. After my answer, he said there is no value of Distance MBA.
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