Provide an example of a time when you made a mistake and what did you learn from it?
Support Manager Interview Questions
2,560 support manager interview questions shared by candidates
What changes would you make within the first 90 days?
If a contract employee can't make a scheduled shift, what would you do?
What's your experience with ITSM? (facepalm)
Wie würden sie in einer Support Situation unter Zeitdruck reagieren.
Basic behavioral and knowledge questions.
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I would say the situational questions are most difficult as it will tell what kind of a leader/manager you are and how you react to different type of scenarios. It will also pick your brain to be more intuitive and imaginative.
There wasn't any difficult or unexpected questions.
Questions were not difficult or unexpected, this was a fairly standard interview process outside of the aptitude test.
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