Why ADP? Describe a time you handled an irate customer. Describe a situation when there was a change at work. Where do you see yourself in 5 years?
Support Specialist Interview Questions
13,845 support specialist interview questions shared by candidates
Several regarding how would you react in this situation etc
For example, HotMart experts asked me if I had ever had to work for a competitor. I did work for Eduzz in my time and could have been a great spy hahaha. Then they asked if I was communicative.
OS knowledge, network experience, past jobs
How do you interpret policies and procedures?
How do you handle difficult cust
Experience
One technical question on handling situations, one role play question.
In the interview for this specific job there is often a technical troubleshooting test with a live computer. I found this difficult because of the lack of instruction provided by the interviewer. I didn't feel comfortable opening the case of a computer without permission. However this is what is expected.
What are your strength and Weaknesses
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