1 - We are huge on communication via Slack, email, work cellphone and then if you dont answer your work cellphone your personal cellphone. Are you a good communicator? 2- Our executives can be very needy. How will you treat our executives versus everyone else at the company? 3 - We try to call employees work cellphones first, but in the event employees don't answer their work cellphones we then call their personal cellphones. How will you react to these calls? 4 - since there is only 1-2 IT staff at the whole company, how can you assist us in the event that you are out for vacation or at a personal appointment and we need assistance?
Support Specialist Interview Questions
13,845 support specialist interview questions shared by candidates
What I think is the most important thing for the role.
What is an ethical dilemma you have encountered and how did you deal with it?
Are you comfortable going to your client's homes?
It was good. Be prepared
Why should we select you?
A technical question was asked that I had little knowledge of, but I guessed and guessed right.
What experience do you have with Petrel or other SIS systems?
What experience do you have in customer service?
How would you respond to a parent explaining that they are unable to pay their child support and am currently jobless.
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