Support Specialist Interview Questions

13,849 support specialist interview questions shared by candidates

What would you do if you just reached a imp customer site to fix a system issue and another important customer called you for a system down issue that needs to be fixed ASAP because they need to use it tomorrow and they are an hr and a half drive away.
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Support Specialist

Interviewed at Brainlab

3.9
Jun 3, 2012

What would you do if you just reached a imp customer site to fix a system issue and another important customer called you for a system down issue that needs to be fixed ASAP because they need to use it tomorrow and they are an hr and a half drive away.

Basic questions like: Tell me about your Background. Why do want to work with this company? Do you have any knowledge of this company? How do you keep up with New Technologies? Why are you the perfect candidate for this position?
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Web Support Specialist

Interviewed at Lifeway Christian Resources

4.2
Aug 14, 2018

Basic questions like: Tell me about your Background. Why do want to work with this company? Do you have any knowledge of this company? How do you keep up with New Technologies? Why are you the perfect candidate for this position?

During the interviews, there was 3 languages being used (English, Cantonese, and Mandarin), and the interviewer changed languages without any notice. No difficult questions being asked. Also, the product presentation was not popular to technical person. Maybe it would be easier to salesperson.
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Technical Support Specialist

Interviewed at NDI (Northern Digital Inc.)

3.1
Aug 13, 2014

During the interviews, there was 3 languages being used (English, Cantonese, and Mandarin), and the interviewer changed languages without any notice. No difficult questions being asked. Also, the product presentation was not popular to technical person. Maybe it would be easier to salesperson.

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