What would you do if you just reached a imp customer site to fix a system issue and another important customer called you for a system down issue that needs to be fixed ASAP because they need to use it tomorrow and they are an hr and a half drive away.
Support Specialist Interview Questions
13,849 support specialist interview questions shared by candidates
An example of a difficult project or challenge I had to overcome.
Basic questions like: Tell me about your Background. Why do want to work with this company? Do you have any knowledge of this company? How do you keep up with New Technologies? Why are you the perfect candidate for this position?
Situation based questions are asked
About my educational background & previous work experience.
Tell me about a time when...
What were your objectives on your last position.
About language fluency & comprehension
Are you familiar with Salesforce?
During the interviews, there was 3 languages being used (English, Cantonese, and Mandarin), and the interviewer changed languages without any notice. No difficult questions being asked. Also, the product presentation was not popular to technical person. Maybe it would be easier to salesperson.
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