Explain how you would handle an angry customer. Give examples of situations and what you did.
Support Specialist Interview Questions
13,838 support specialist interview questions shared by candidates
Explain to me how you would tie your shoe over the phone.
How do you ping a computer?
They did ask about my most recent job review and what improvement was recommended im my latest review.
Discribe a time when you had to deal with a difficult customer and how you handled it?
Tell me about A time you had to deal with policy's change?
Salary expectations for the role
Name a time where you showed strength at your last job.
Tell me about a time you had a conflict at work, and how did you solve it?
1.Why do you want to work for T-Mobile? 2.Name a time you had an irate customer, what was their issue and how did you resolve it? 3.Name a time you had to receive feedback or training from a superior. What was the feedback and how did you handle it? How did you apply it to your job? 4.What kind of metrics were used by your previous employer. What did you do to make sure you were meeting or exceeding them every month? 5.What’s your biggest obstacle in regards to your success?
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