Tell me about yourself Roles and responsibilities
Support Specialist Interview Questions
13,844 support specialist interview questions shared by candidates
Do you do drugs?
A time you went Above and Beyond for a customer. How would you provide difficult information to a colleague.
What was a challenge you had to overcome and how?
Basic questions regarding experience with customer service.
General questions about my technical background and why I wanted to work at Elgia. Aptitude test would be the most "troubling" part just because it was new software and they just throw you right in to see how well you adapt and learn.
What you can contribute in our company.
What do you do when a customer calls and you can't help them out or answer?
Explain a time when you had to deal with a customer that was upset? What did you do? What steps did you take to resolve the problem the customer was having?
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