Tech Support Engineer Interview Questions

18,903 tech support engineer interview questions shared by candidates

1. How would you show or build confidence with your customer. 2.What situation did you face that did not work out and what course of action did you take. What was the expectation? 3. If you wanted to sync your files from the (one drive in 365) and it constantly stopped syncing at the same folder/file. Answer - The file path is too long, there is a 260 limit on the file path. 4. If your browser kept going back to the sign in screen, how would you resolve that issue? A- Clear the browser history only and not the passwords. Also, try a different browser. 5. Do you have any experience in OS operating systems, such as Win7,10, Mac. 6. Server experience
avatar

IT Tech Support - Microsoft Office 365

Interviewed at Mural Technologies

3.5
Jan 6, 2021

1. How would you show or build confidence with your customer. 2.What situation did you face that did not work out and what course of action did you take. What was the expectation? 3. If you wanted to sync your files from the (one drive in 365) and it constantly stopped syncing at the same folder/file. Answer - The file path is too long, there is a 260 limit on the file path. 4. If your browser kept going back to the sign in screen, how would you resolve that issue? A- Clear the browser history only and not the passwords. Also, try a different browser. 5. Do you have any experience in OS operating systems, such as Win7,10, Mac. 6. Server experience

The asked me to work on a take-home unity test project. I was asked to animated certain objects, create a vertex shader to animate water, an explosion with fire and ambient air distortion and animate a character walking. I was told I should not spend more than 4 - 6 hours on this.
avatar

Tech Artist

Interviewed at Pocket Gems

4.2
Jul 12, 2022

The asked me to work on a take-home unity test project. I was asked to animated certain objects, create a vertex shader to animate water, an explosion with fire and ambient air distortion and animate a character walking. I was told I should not spend more than 4 - 6 hours on this.

Viewing 591 - 600 interview questions

Glassdoor has 18,903 interview questions and reports from Tech support engineer interviews. Prepare for your interview. Get hired. Love your job.