They gave me a situation where a customer denied a phone conversation where they agreed to have on-site help. Since this wasn't in email we couldn't charge them for services.
Technical Account Manager Interview Questions
2,698 technical account manager interview questions shared by candidates
Technical questions on Microsoft's hardware and software.
Product has a bug in it, customer is frustrated as it is not working as sold by sales team, will not be fixed for 6 months due to code rewrite, you have to deliver this information back to CIO who is threatening to throw Microsoft and the product out. This is a role play with 5-6 MS employees acting as the CIO, VP, Director, Manager, Engineer along with a few acting in the MS Sales positions. This group will also be in the same positions when you perform your presentation.
tell me more about yourself
Why do you want to work for this firm
Microsoft Products, Cloud knowledge and customer experience
1. focus on the project I have done, and the detailed tech used in those projects. 2. One leetcode easy, and one leetcode medium
Walk me through your CV.
how will you react when faced with an angry client
if you were in a meeting by yourself with a client that took a month to book and you get an emergency phone call from another client asking for help on the spot, what would you do.
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