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Technical Account Manager Interview Questions

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2,698 technical account manager interview questions shared by candidates

Leadership Principals in each step, it very important to think why you want this job, what is your strengths and weaknesses, past achievements and failures. Phone screen was more general: Load balancers - "mention types and used algorithms, when using each over the other". SSL handshake - describe SSL termination (LB/instance) WHat happens when you type "xxx.com" in your browser DNS (mention types of record files, what are they for) How would you troubleshoot Windows server (dive deep on this one - tools, what will you check, which logs, dump etc.) How do you scale a DB (specifically was asked about sharding and replication - what conflict could it produce in terms of read/write permissions). VPN - how does it work? Firewall? what is it? how does it work? types? How would you design a "Dropbox" (in terms of architecture, and why? (3 tier? 2 tier? LB? why?) Sticky session - why needed and when (LB) Web server troubleshooting TCP vrs UDP, use cases of UDP What Linux commands will you use for troubleshooting? (netstat, tcpdump, htop, vmstat, iotop, free..) Which tools for Windows (Task M, Process Exp, Perfmon) Wiershark - why is it used and when. LP (use STAR!!) Tell me about a time: Time you needed to dive deep, how did you react Project you lead successfully Said no to a customer Went above and beyond for a customer Prioritised long term over short term Got a negative feedback customer/manager Why Amazon, why AWS, why TAM My tips: 1. Go over ALL the information here in the thread, prepare yourself well. 2. Read carefully every piece of information you receive through links from the recruiter (technical prep, STAR method) 3. Talk to yourself a lot, see how you sound. 4. Mock interview with a friend, if possible. 5. Try to be concise, stick to STAR, keep your answers focused and easy for the interviewer to summarise according to the STAR format. 6. Be true, tell the truth, be transparent about your knowledge, be honest and just say if you don't know the answer to anything, it is OK. If the role requires 2 subjects out of given 5, study at least 3!!!!!! if you fail a question they will try to help you by switching to another subject. 7. Study more than needed. go over through everything here and make sure you UNDERSTAND it, you will always encounter something new, it isnt a trivia-based interview although it may look like it from reading here, don't get confused. 8. Ask good questions, show interest, use this opportunity to understand the role and what you will be doing on daily basis. The interviewers were extremely nice and thoughtful, it was fun talking to them and getting to know them. The recruiter was amazing, calling to prep before update after. Good Luck!!
avatar

Technical Account Manager

Interviewed at Amazon

3.5★
May 25, 2023

Leadership Principals in each step, it very important to think why you want this job, what is your strengths and weaknesses, past achievements and failures. Phone screen was more general: Load balancers - "mention types and used algorithms, when using each over the other". SSL handshake - describe SSL termination (LB/instance) WHat happens when you type "xxx.com" in your browser DNS (mention types of record files, what are they for) How would you troubleshoot Windows server (dive deep on this one - tools, what will you check, which logs, dump etc.) How do you scale a DB (specifically was asked about sharding and replication - what conflict could it produce in terms of read/write permissions). VPN - how does it work? Firewall? what is it? how does it work? types? How would you design a "Dropbox" (in terms of architecture, and why? (3 tier? 2 tier? LB? why?) Sticky session - why needed and when (LB) Web server troubleshooting TCP vrs UDP, use cases of UDP What Linux commands will you use for troubleshooting? (netstat, tcpdump, htop, vmstat, iotop, free..) Which tools for Windows (Task M, Process Exp, Perfmon) Wiershark - why is it used and when. LP (use STAR!!) Tell me about a time: Time you needed to dive deep, how did you react Project you lead successfully Said no to a customer Went above and beyond for a customer Prioritised long term over short term Got a negative feedback customer/manager Why Amazon, why AWS, why TAM My tips: 1. Go over ALL the information here in the thread, prepare yourself well. 2. Read carefully every piece of information you receive through links from the recruiter (technical prep, STAR method) 3. Talk to yourself a lot, see how you sound. 4. Mock interview with a friend, if possible. 5. Try to be concise, stick to STAR, keep your answers focused and easy for the interviewer to summarise according to the STAR format. 6. Be true, tell the truth, be transparent about your knowledge, be honest and just say if you don't know the answer to anything, it is OK. If the role requires 2 subjects out of given 5, study at least 3!!!!!! if you fail a question they will try to help you by switching to another subject. 7. Study more than needed. go over through everything here and make sure you UNDERSTAND it, you will always encounter something new, it isnt a trivia-based interview although it may look like it from reading here, don't get confused. 8. Ask good questions, show interest, use this opportunity to understand the role and what you will be doing on daily basis. The interviewers were extremely nice and thoughtful, it was fun talking to them and getting to know them. The recruiter was amazing, calling to prep before update after. Good Luck!!

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