Technical Account Manager Interview Questions

2,699 technical account manager interview questions shared by candidates

How do you handle difficult situations with customers? How do you pass customer requirements to Product/Engineering teams? Do you have experience doing QBRs? Describe in detail how the Pixie Agent works in the background
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Technical Account Manager

Interviewed at New Relic

3.5
Mar 29, 2023

How do you handle difficult situations with customers? How do you pass customer requirements to Product/Engineering teams? Do you have experience doing QBRs? Describe in detail how the Pixie Agent works in the background

Technical questions - covering breadth & depth 1. Containers vs VMs - what is each, which is better, when would you use one vs the other? 2. SAN vs NAS - differences, when would you use which one? 3. SQL vs noSQL - differences, when would you use which one? 4. CDN, DNS and different types of LBs 5. DDoS attacks - what would you do during an attack? 6. IP Address CIDR - examples 7. Basic Linux commands - check mounted drives, running process list, disk usage, cpu intensive processes running etc. Behavioral Questions - apply to Amazon Leadership Principles: Tell me about a time when - 1. Difficult situation with external customer 2. Best project I worked on, why was it best? 3. Not able to meet commitments 4. Tough decision I had to take (was asked this in all 4 interviews!!) 5. Take an unpopular stance with peers - what was the final outcome? 6. Made a decision without any input or guidance from your manager? 7. When you had to troubleshoot an issue (was asked multiple times)?
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Senior Technical Account Manager

Interviewed at Amazon

3.5
Aug 28, 2019

Technical questions - covering breadth & depth 1. Containers vs VMs - what is each, which is better, when would you use one vs the other? 2. SAN vs NAS - differences, when would you use which one? 3. SQL vs noSQL - differences, when would you use which one? 4. CDN, DNS and different types of LBs 5. DDoS attacks - what would you do during an attack? 6. IP Address CIDR - examples 7. Basic Linux commands - check mounted drives, running process list, disk usage, cpu intensive processes running etc. Behavioral Questions - apply to Amazon Leadership Principles: Tell me about a time when - 1. Difficult situation with external customer 2. Best project I worked on, why was it best? 3. Not able to meet commitments 4. Tough decision I had to take (was asked this in all 4 interviews!!) 5. Take an unpopular stance with peers - what was the final outcome? 6. Made a decision without any input or guidance from your manager? 7. When you had to troubleshoot an issue (was asked multiple times)?

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