The questions were all behavioral and related to past work and project experiences. It helps to have experience with customers and working with others.
Technical Customer Service Interview Questions
2,849 technical customer service interview questions shared by candidates
What was the most challenging thing in any of your projects?
Teach me how to swing a golf club right now over the phone.
how would you deal with an angry customer?
Technical questions.
Why Microsoft - this is an expected question but difficult to answer without being a cliche.
Questions/Topics discussed: Tell me what your job responsibilities were at your previous company. What was your salary at your previous company?
Experience with office 365?
Nothing unexpected
What RAID set should you use for SQL Server?
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