Technical Customer Service Interview Questions

2,849 technical customer service interview questions shared by candidates

Questions related to: + your knowledge about the company and the service + your previous jobs + your skills/ attributes can help you have a good performance in the position + your expectations about the job, team and company
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Technical Account Manager

Interviewed at Adjust

3.2
Mar 30, 2021

Questions related to: + your knowledge about the company and the service + your previous jobs + your skills/ attributes can help you have a good performance in the position + your expectations about the job, team and company

In a given scenario, how do you react when both of your managed clients are reporting to you that they are encountering issue with SentinelOne at the same time? client 1: good relationship with you and have a intermittent issue which you agreed to work on it when it arises client 2: good relationship with you and have a outage in their environment
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Senior Technical Account Manager

Interviewed at SentinelOne

4.4
Sep 12, 2022

In a given scenario, how do you react when both of your managed clients are reporting to you that they are encountering issue with SentinelOne at the same time? client 1: good relationship with you and have a intermittent issue which you agreed to work on it when it arises client 2: good relationship with you and have a outage in their environment

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