Technical Customer Service Interview Questions

2,848 technical customer service interview questions shared by candidates

What are you most proud of on your resume, what on your resume is more impressive on paper than it was in reality, name a time you provided exemplary costumer service, why Qualtrics, what do you have to offer Qualtrics. Mainly behavioral, a couple situational
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Technical Account Manager

Interviewed at Qualtrics

3.6
Dec 14, 2020

What are you most proud of on your resume, what on your resume is more impressive on paper than it was in reality, name a time you provided exemplary costumer service, why Qualtrics, what do you have to offer Qualtrics. Mainly behavioral, a couple situational

The aptitude test was broken down into 4 sections: work simulation work styles working with customers working preferences and skills . Common questions TCP/IP, CIDR networks, linux start process. Cloud technology.
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Technical Account Manager (TAM)

Interviewed at Amazon

3.5
Nov 5, 2020

The aptitude test was broken down into 4 sections: work simulation work styles working with customers working preferences and skills . Common questions TCP/IP, CIDR networks, linux start process. Cloud technology.

Telephonic was technical comprising of wide variety of questions as already posted by others, such as DDoS, CDN, ELB, SQL vs NoSQL, NAT, CIDR notation. Onsite was 3 behavioral (STAR) and two technical rounds with white boarding.
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Technical Account Manager

Interviewed at Amazon

3.5
Feb 15, 2019

Telephonic was technical comprising of wide variety of questions as already posted by others, such as DDoS, CDN, ELB, SQL vs NoSQL, NAT, CIDR notation. Onsite was 3 behavioral (STAR) and two technical rounds with white boarding.

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