Being put on the spot to critique the website was probably the most difficult part. I was also asked to spend two minutes or so explaining something (anything) I was knowledgable about to demonstrate communication skills.
Technical Customer Service Interview Questions
18,521 technical customer service interview questions shared by candidates
What's the difference between a modem and a router?
What do you want to achieve in your career and how will that apply to your time at pseg?
Since the company failed to follow through on the commitment to even an initial phone screen, there was no opportunity to be asked any questions apart from completing and returning their basic skills test.
Describe how you collaborate with others.
Where do you see yourself in a year from now
He asked me why I hadn't been spending more time applying for jobs?
They asked about challenging technical problems or projects, how I addressed them, how I added value. Several were looking for "how technical" one is, comfort level with technical issues, etc.
Do you have reliable transportation?
Describe a time where you had difficulty working with a team member and how you ensured the team's progress.
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