What I thought about speeding in Germany (the managers hobby)?
Technical Customer Service Interview Questions
2,848 technical customer service interview questions shared by candidates
What are the various metrics that your clients use to monitor progress of a project?
give an example of a situation at your last job where you had to deal with an upset cm? what did you do to calm them?
Interviews were not very structured - one manager talked a lot about himself and his own experience (I could barely get a word in sideways) and was very friendly, the other was very unfriendly and seemed to fancy himself as some type of stoic which wasn't very impressive. They mainly just talked a lot and gave me a mix of behavioral and just a few technical scenarios - they didn't do a full tech screen or really dive into my technical background. It felt like a good cop, bad cop situation. The stoic manager seemed to have it out for me right from the beginning and wouldn't even give me to time to answer some questions. He was not a pleasant person and I got a bad vibe from him almost immediately.
What if you have been trying to setup a meeting with a busy executive for a contract renewal, final got the meeting scheduled. This meet must happen because you don't know when you will be able to schedule this meeting again. 15 minutes prior to the meeting you got a call form one of your other clients - mission critical situation servers down - what would you do?
Why Microsoft?
Basic questions, about experience, why you left the last job? They didn't ask a single technical question because they were in hurry. Don't know what they didn't like about my introduction.
Do you compress or encrypt data first?
"Tell me about a time when you took a big risk in making a quick uniformed decision"
Describe to me the TLS protocol.
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