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Technical Customer Service Interview Questions
2,849 technical customer service interview questions shared by candidates
It was quite off to know that Redhat is having a technical glitch after the hiring team didn't turn up
Describe an architecture you created and the salient points on what was significant for each piece. Why you made those design decisions, what problem did it solve, the constraints you had to work within and other options considered.
I was asked previous job related questions
Partly relevant to the role applied
One thing you have to do is essentially a mock call of a clieng intro and kind of the process of support they can expect. Tough not knowing the company but they set you up with the information needed to be successful
Why Nutanix Technology experience like DataCenter management, Virtualization. Experience for Post Sales acct mgmt skill, escalation and critical situation handling. Communication style. Provide the actual report/deliverables at that time.
How much hike you are expecting?
There were good situational questions. The problem is that the interviewer could barely speak English, she was hard to understand and because she was reading the questions from a file without understanding them, she could not rephrase the questions or discuss anything.. I'm actually embarrassed for the Denmark company.
Online Hirevue test, four scenario telephone inquiries including the credit card holder with a sub 500 FICO and $59,000 annual income short of a limit increase. The unhappy auto policy holder that can be saved by adding a second vehicle and the pay by phone e-check customer with the FirstUnion checking account and the final, suggestive sell
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