Technical Sales Support Interview Questions

93 technical sales support interview questions shared by candidates

There were questions related to computer skills and customer service. There were no technical questions regarding the specifics of the actual job. There was a simulated test where you selected options of how to handle a customer in several simulated situations. There was a phone simulation where you handled 3 different phone calls from customers with 3 different problems or situations to capture your voice and customer service skills.
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WAH - Sales/Technical Support

Interviewed at Sutherland

3.5
Nov 18, 2014

There were questions related to computer skills and customer service. There were no technical questions regarding the specifics of the actual job. There was a simulated test where you selected options of how to handle a customer in several simulated situations. There was a phone simulation where you handled 3 different phone calls from customers with 3 different problems or situations to capture your voice and customer service skills.

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