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Technical Service Interview Questions
4,810 technical service interview questions shared by candidates
They asked about my experience that made me a good candidate, and qualified me to do the job.
None that stand out. For Level 4 TAM positions they appear to focus on multi-tasking skills and the ability to learn from mistakes while also thinking big and taking ownership over projects that aren't necessarily under your purview. Expressing how you implemented workflow changes that made a substantial improvement in the customer experience would be something to focus on, as well as mentioning the Amazon core principles: think big, invent and simplify, customer obsession, etc.
No chit chat, All business! Ask how my products fit into the amazon cloud then started with hypothetical questions mainly about security and ddos attacks. Waiting to hear back, if they move forward, next interview will be more Personality.
Tell me something about yourself, career path, knowledge about Salesforce Modules
Describe a scenario from your past work history where your customer wanted to do something that was against the policy of your company. How did you handle that?
Describe a situation with a client which resulted in positive outcome.
Why do you want to work for Nielsen?
How past experience would help me in position.
Perhaps the most unexpected component of the on-site interview was the Technical Services Case Study. You are presented with maybe 3 or 4 issues that you might face on a typical workday and asked how you would address each of them.
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