They asked me to talk about specific situation in which I had a upset customer and how I handled it.
Technical Service Representative Interview Questions
2,859 technical service representative interview questions shared by candidates
Describe a difficult situation where you manage to achieve positive results
What is your prior experience with enterprise level customers?
Just some general basic tech questions. My interviewer didn't seem to like any of my answers (even the ones I knew were correct).
Q: Tell me a little bit about why you're interested in Tanium.
Tell me about a time where you faced a challenging situation and how you overcame it? (Phone Screen)
What was your past project experience?
Phone screen with recruiter: Where to do I go to see my Ip address? Technical quiz: What does this command do: Route add 10.0.... to 192.168.....? What protocol is on port 22, 23, 25, 20/21? What is being shown in this windows picture here? ( might show you the different tasks being run or the processes;) Hiring manager: Tell me about you failed and how did you move on? Why cybersecurity?
Tell me about a time when you... (had a difficult task/had to tell a customer "no"/went above and beyond)
Recruiter: -Tell me what you know about the company? -Typical behavior ?, Tell me about yourself? What motivates you? What scripting languages do you know? What is an accomplishment you had? And finally how do you troubleshoot a server? Recruiter after phone call, she foward me a link to take a 36 question quiz, where you had 30 seconds to write response. Questions ranged from networking (TCP, UDP, port #s), scripting/coding languages, Windows, Linux etc. 1st official interview: I wasn't asked any technical questions, only behavior/education background. -Tell me about the your university program? What did you like? What did you not like? -A time you faced a challenge and how you overcame it? -Tell me about a time you had a large overwhelming project? -Do you have any questions for me?
Viewing 1031 - 1040 interview questions