Lots of competency based questions
Technical Service Representative Interview Questions
2,859 technical service representative interview questions shared by candidates
During Stage 1 and 2, normal questions of background and motivation. Nothing abnormal.
Describe a time where you delt with a difficult customer and how you resolved their issue? Describe a time that the company changed a policy you didn't agree with and how you responded? Describe a time you received feedback from a supervisor you didn't agree with and how you handled it.
Tell us about a time you had to circumvent procedures.
Tell me about a piece of tech you are excited about
Teach me something!
What is your experience with SIEM? Are you hands-on?
How do you troubleshoot SQL connectivity
How to deal with difficul customers.
Can explain the Process of creating a video game? What is the difference between a CPU & GPU? What are some of the difficulties of designing for two platforms PS4 & PS5? How would you best communicate feature requests from clients and to clients?
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