Technical Service Representative Interview Questions

2,858 technical service representative interview questions shared by candidates

Tell me about a technical concept you know and explain it back in great detail like I’ve never heard of it. Be prepared to defend it. Why Cedar? Tell me about a process or a client you experienced difficulties with and what did you do? Case Study Questions: I’m uncertain if the scenario is the same or if they draw from a bank. Either way, you’re given a real world problem and are asked how you would solution your way through it. If that solution weren’t available, what would you do instead?
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Technical Account Manager (TAM)

Interviewed at Cedar

4
Feb 1, 2024

Tell me about a technical concept you know and explain it back in great detail like I’ve never heard of it. Be prepared to defend it. Why Cedar? Tell me about a process or a client you experienced difficulties with and what did you do? Case Study Questions: I’m uncertain if the scenario is the same or if they draw from a bank. Either way, you’re given a real world problem and are asked how you would solution your way through it. If that solution weren’t available, what would you do instead?

Very detailed 'what would you do?' case scenario questions using Epic internal language that seemed to be looking for a specific answer, but the interviewer would not answer any questions for background info or context.
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Technical Service Representative

Interviewed at Epic

3.3
Sep 3, 2014

Very detailed 'what would you do?' case scenario questions using Epic internal language that seemed to be looking for a specific answer, but the interviewer would not answer any questions for background info or context.

Typical questions regarding what I do , didn't get into anything too deep on the technical interview which makes me suspicious that I was set up to fail cause the manager was lazy and didn't want to take the time to finish the interview like he should of cause ZScaler is overwhelmed with work and doesn't have enough people. Good Luck with tthat, I am glad I saw the signs. No way I want to work here.
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Technical Account Manager

Interviewed at Zscaler

3.5
Dec 10, 2021

Typical questions regarding what I do , didn't get into anything too deep on the technical interview which makes me suspicious that I was set up to fail cause the manager was lazy and didn't want to take the time to finish the interview like he should of cause ZScaler is overwhelmed with work and doesn't have enough people. Good Luck with tthat, I am glad I saw the signs. No way I want to work here.

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