Technical Service Representative Interview Questions

18,518 technical service representative interview questions shared by candidates

Steve Balmer is on your phone at 3 AM and wants to know why your customer is calling him (because Balmer knows the guy) about an issue. The issue is something you've been trying to get the customer to address for some time but the customer has been dragging their feet, and now it's come to a head. What do you do?
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Technical Account Manager

Interviewed at Microsoft

4
May 14, 2012

Steve Balmer is on your phone at 3 AM and wants to know why your customer is calling him (because Balmer knows the guy) about an issue. The issue is something you've been trying to get the customer to address for some time but the customer has been dragging their feet, and now it's come to a head. What do you do?

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