Signed NDA, however the range of questions were across the board and you will need to be an expert in many areas
Technical Service Representative Interview Questions
2,858 technical service representative interview questions shared by candidates
Situational questions.
All questions were read off a screen, and all answers were typed frantically while I spoke. Questions were all right out of Interviewing 101: "Tell me about a difficult client", "How do you deal with ambiguity", etc. You will not be listened to, only transcribed.
See links on LP questions - they are all there
What is VLAN, what is cloudfront? how do you set it up, what are the diffrent types of storage
Scenarios with networking and infrastructure.
Complicated Customer support and escalation scenarios
Phone interviews consisted of plethora of technical questions. Although from being a Enterprise Application Integration background, I was able to answer most of them, They were ranging from SAN/NAS differences, network debugging in LINUX, cases of troubleshooting in a "hybrid cloud" environments, UNIX commands, RAID basics, my previous work experience, my interest in cloud and any personal or professional experience there. Onsite interview were more focused on behavioural and situation based questions. It also involved some technical questions such as SQL/NoSQL, architectural questions, "Tell me about a time" questions, etc.
Where do you see yourself in the next 5 years?
Tell me about yourself and why Microsoft?
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