how do you deal with a customer who asks for something but that is totally not what they need.
Technical Service Representative Interview Questions
2,858 technical service representative interview questions shared by candidates
Quite a few questions around times you helped a customer & how you handled that.
Classic get-to-know you questions, then a technical challenge where you get to know the product and familiarize with it. I think the Technical Challenge is a very smart way of interviewing candidates.
Be patient and prepared to read through some large pdf's.
General questions about your experiences working with customers
What interests you about sourcepoint
Describe your Technical Account Manager experience.
What's the difference between TCP and UDP? What is the difference between risk and vulnerability?
How do you work with cross functional partners in your current role? How do you balance sticking to a timeline while ensuring the customer is happy?
Case study on assisting client to manage their campaign - both technically and commercially.
Viewing 651 - 660 interview questions